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RE: Tech Writing for Social Networks (Twitter, Facebook, etc.)
Subject:RE: Tech Writing for Social Networks (Twitter, Facebook, etc.) From:"Blount, Patricia A" <Patricia -dot- Blount -at- ca -dot- com> To:"Bill Swallow" <techcommdood -at- gmail -dot- com> Date:Thu, 4 Jun 2009 16:25:06 -0400
Bill said:
If nothing else, it's a great way to engage users/customers and really
get inside their heads and learn their true needs, not just what
they're screaming about at the time or what comes to mind when asked
out of the blue "What would you like to see in our product?".
Or, maybe..."How would you like to receive product information?"
Patricia A. Blount
Technical Writer
Recovery Management and Data Modeling
CA, Inc.
1 CA Plaza
Islandia, NY, 11749
Tel: +1-631-342-3528
Fax: +1-631-342-4262
Patricia -dot- Blount -at- ca -dot- com
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