Re: Brainstorming: Help vs Tutorial (why, concept, etc)

Subject: Re: Brainstorming: Help vs Tutorial (why, concept, etc)
From: Peter Neilson <neilson -at- windstream -dot- net>
To: dvora -at- tech-challenged -dot- com
Date: Thu, 23 Jul 2009 09:46:02 -0400

Not only am I outside the box, I have lost hold of it and am plummeting
swiftly into the Red Sea.

Use the Red Button, which has presumably been removed from its original
"save" action. It can mean, "Help me figure out what I should do,
because I am lost." But the actual label on it should be more
business-like, perhaps "Start here." The Red Button will be outside the
usual "HELP" interface, but may merely be a shortcut into the
"beginners'" section of help. Users who are up to speed will not be
bothered by the Red Button and will ignore it.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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References:
Brainstorming: Help vs Tutorial (why, concept, etc): From: Deborah Hemstreet

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