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The "repair" option should be found in Outlook under Help > Detect and Repair. You may need your original Microsoft Office CD during the repair process.
Are you using Outlook as a POP3 client (external ISP providing your mail service) or with an Exchange e-mail server (company or home network)?
Outlook does have size limitations. If you right-click your PST folder and select Properties, you can then click on the Folder Size button. This will calculate the size of all your PST sub-folders and a combined total. If it is greater than 1 GB (1,000,000 KB) you could have corruption due to size. Technically Microsoft says the limit is 2 GB, but in my network support experience, I have seen corruption occur at 1.2 GB and higher. There are various tools you can find on the internet (some free, some not) that claim to repair PST files. With the few I've tried I can't say that I've had a lot of success, but you may want to explore options for repair tools if your PST is over 1GB.
The same size limitation applies to your Mailbox file if you receive mail from a netowrk Exchange server.
Hope this is helpful.
-KarenG
Karen M. Graziano
kmgraziano03 -at- yahoo -dot- com
From: jopakent <jopakent -at- comcast -dot- net>
Subject: Outlook hosed, pondering next step
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Friday, September 4, 2009, 11:24 AM
(Office 2003, Win XP Pro)
I've been accumulating history in my Outlook folders for several years now.
Sent mail, Project Folders, even deleted mail has all been gradually
expanding over time.
So if a client (or an ex-wife) has a question about a communication we had
back in 06, I've been able to quickly bring the email up for reference. I'm
concerned right now because Outlook seems locked up. Every time I try to
delete anything or send anything, I get an error message something along the
lines of
"There was a problem in the messaging service, if this problem persists,
please restart Outlook."
I've tried restarting both Outlook and the computer, but the symptom
persists.
One solution I have in mind is to finally pull the trigger on Office 2007.
I've got a copy all ready to install and now that vacations are done and
I've got my freezer full of humpies, I'll probably have time to do it this
weekend. My concern is that I don't want to loose all of that history. I'm
afraid that my existing file (*.PST?) is hosed and that when I do the
install, Outlook will either ignore it, or make a hash out of it.
The only other thot I have right now is a vague recollection of a "repair"
tool that I think is a menu option somewhere. I'll try that tonight and see
if there is any joy. Any other ideas, please respond directly as I am on
digest.
Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
