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While I agree that it is not a perfect parameter, "cost per page" seems
to be the parameter of choice when benchmarking technical documentation
costs within the industry. Not for companies who produce 2-3 manuals per
year ofcourse, but for larger corporations who output hundreds of
thousands of pages per year.
"Cost per word" would be very misleading, since a 100 page manual with
technical illustrations then would "cost" almost nothing to produce for
a corporation. Which isn't true ofcource, hence the "cost per page"
parameter, which takes into account labour, salaries, IT solutions,
real-estate, etc.
There are several whitepapers and theses about this, e.g. in "Technical
Communication". I just couldn't find any direct figures to compare our
figures with.
Thanks anyway.
Best regards,
Mats Broberg
Technical Documentation Manager
> I don't even want to think about it in those terms. It's not
> a good way to encourage people to write more succintly.
>
> Gene Kim-Eng
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
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