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Subject:Re: Question - Training Guides - Who Writes? From:Robert Lauriston <robert -at- lauriston -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Fri, 11 Sep 2009 11:49:42 -0700
I can't see how writing user guides requires any less familiarity with
the business processes than writing training materials.
I've had jobs where the trainers wrote their materials based on my
work, and jobs where I wrote training materials myself.
On Fri, Sep 11, 2009 at 11:35 AM, Margaret Alston
<diamondvapor5 -at- yahoo -dot- com> wrote:
> Hi all:
>
> At my last 3 jobs, the trainers themselves wrote the training guides and the Documentation dept reviewed and prettied them up. At this job, I am told that I am responsible for writing up all the procedures as well. I don't go out and train, I can only just look at the software and write the routines, which is fine but I don't know business processes and am not close to the clients, obviously. I would think being close to the clients makes for more 'real" training.
>
> Can anyone comment on this? What do you think is ideal? What are your company experiences?
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