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I've found Visio at times highly uncooperative compared with
Illustrator. It's extremely template-driven.
On the other hand, if you're doing highly structured,
information-driven drawings, and somebody has already created the
stencils, it might save you time in the long run.
On Tue, Sep 15, 2009 at 5:17 PM, Sarah Stegall <sstegall -at- bivio -dot- net> wrote:
> I was recently sent a set of Visio stencils designed for our hardware
> products. Does anyone here use Visio for customer support documentation?
> What specific documents do you use it for? I'm trying to figure out
> whether I need it or not. It's an expensive piece of software. My tech
> support, sales and engineering guys use it all the time for networking
> diagrams. I've never had much use for it (I use Adobe Illustrator and
> OpenOffice for drawing), but is it really an "industry standard" or just
> the easiest/laziest solution? Opinions welcome, offline if you prefer.
> Thanks.
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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