RE: And since were on about snagit today, here's an easier way to tweet with snagit;

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

> -----Original Message-----
> From: 
> techwr-l-bounces+kevin -dot- mclauchlan=safenet-inc -dot- com -at- lists -dot- techwr
-l.com [mailto:techwr-l-bounces+kevin.mclauchlan=safenet-> inc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Char James-Tanny
> Sent: Tuesday, November 24, 2009 3:39 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: And since were on about snagit today, here's an 
> easier way to tweet with snagit;
> 
> > I can't imagine a situation in which Twitter would be the best tool
> > for delivering support or training. You hit 140 characters and then
> > wha
> 
> While I won't say that Twitter is the best tool for support, I use it
> a lot for that purpose. I've tweeted answers to questions about
> displaying multiple PPTs, applying Word settings, and using Author-it.
> 
> Char James-Tanny ~ JTF Associates, Inc. ~ http://www.helpstuff.com


Do you live/work in a world where everybody who's anybody Tweets and follows other twits? 

Or do you live in a world where everybody who's anybody has e-mail, but lotsa those people would still have to go get a Twitter account if they wanted to know what you were saying? 

Personally, I despise being made to jump through hoops when I need tech-support. In addition to the  personal affront of the software/hardware/other not working the way I expect/need it to do, it's an added indignity to have to start filling out forms and giving personal info, or creating yet-another bogus G-Mail account so I can log into somebody's cutesy support infrastructure. 


 - Kevin 


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