RE: A wiki for docs? Doku-Wiki and how to set it up...

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

David Neeley
[...]
> Consider: having docs online means  you can revise them at will so
> that you are sure that those accessing them are always getting the
> most current version. This has impact to the bottom line, too, as you
> can clarify points that otherwise may result in tech support calls
> (and costs).

Remember the opening scenes of (I believe it was) the first Mission Impossible movie?

Rooms a bit more secure than that are where many of our products go. 

If I have to say it - no internet connection for anybody working in there. 

That kind of customer would get cranky if the only product docs were online. 

But for other products - including some of ours - I can see the advantage; I've often argued exactly that advantage. Separate instances for each functionally different version of the product, of course.

 - Kevin



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