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I have two things going on. I have the TOC set up so that if you click a page number in the TOC, it takes you there. I also have hyperlinks that I create with the Insert ï Hyperlink option to create a link to a bookmark.
I renamed my Wordâs ânormalâ template b/c I read that a corrupt normal template could cause issues. No love.
This is what I see when I toggle the field: { PAGEREF WSCA_052_CUSTOMER_SERVICE_BASIC_INFO_MAI \H}
Paul
-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Fred Ridder
Sent: Wednesday, February 10, 2010 9:05 AM
To: Paul Hanson; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Word Hyperlinks not Working in PDF
What version of Word? What version of Acrobat (if you are using Acrobat)?
And what method are you using to create the PDF? With Word 2007 and Acrobat Pro 9.0 on my system, I can initiate generation of a PDF in any of 5 or 6 different ways, and these various commands use at least three different mechanisms, not all of which preserve hyperlinks.
And just to complicate things further, the Acrobat viewer/editor tool and Adobe Reader both have the capability to infer hyperlinks from certain text strings (e.g. URLs and some e-mail addresses) even if those strings are not coded as hyperlinks in the PDF file, so some of the hyperlinks you are used to seeing in your PDFs may not actually be present in the files themselves.
-Fred Ridder
> From: phanson -at- Quintrex -dot- com
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Date: Wed, 10 Feb 2010 08:23:38 -0600
> Subject: Word Hyperlinks not Working in PDF
>
> I need help. "All of a sudden" when I create a PDF of a Word doc, my hyperlinks are dead. The link is blue and underlined but 'dead'. Can someone offer a conversion setting to try to fix this?
>
> Paul Hanson
> Technical Writer
> Quintrex Data Systems http://www.quintrex.com
> email: phanson at quintrex.com
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Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at: http://www.doctohelp.com/
Explore CAREER options and paths related to Technical Writing,
learn to create SOFTWARE REQUIREMENTS documents, and
get tips on FUNCTIONAL SPECIFICATION best practices. Free at: http://www.ModernAnalyst.com
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