Re: RE: my bad displays habit

Subject: Re: RE: my bad displays habit
From: John Posada <jposada99 -at- gmail -dot- com>
To: Gene Kim-Eng <techwr -at- genek -dot- com>
Date: Tue, 2 Mar 2010 13:32:14 -0500

I'm in the camp of including the results.

It's not that my users are surprised that "something" displays...it's
that I want them to know that the right thing displayed.

The way I see it, if you don't tell them what should be displayed,
then ANYTHING that displays is the correct thing to display.

On Fri, Feb 26, 2010 at 6:05 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> I wrote user docs like that 25 years ago when half my readers were likely to be people who were staring at the first GUI they'd ever seen, but is there anyone left today who's surprised when clicking on something brings up a window, or even contemplates the possibility that they've gotten the wrong one?
--
John Posada
Senior Technical Writer
NYMetro STC President
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