Re: Address this. . .

Subject: Re: Address this. . .
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: Bill Swallow <techcommdood -at- gmail -dot- com>
Date: Sun, 14 Mar 2010 09:30:53 -0800

A timely comic about differing interpretation:
http://dilbert.com/strips/comic/2010-03-14/

On 3/12/10, Bill Swallow <techcommdood -at- gmail -dot- com> wrote:
> Ah, interpretation... I'm not going to answer your question. Instead
> I'll just offer advice:
>
> Don't include unresolved bugs in the release notes.
>
> does your company have an online bug base? Do customers have the
> ability to log in and see the status of their reported bugs? If not,
> look into it. If so, your work is done (with regard to unresolved
> bugs).
>
> IMHO, release notes should focus on what IS in the release and not on
> what isn't.
>
> I'd personally not like to look at the ingredients list on a box of
> Froot Loops to see "Non-Ingredients: real fruit, ground beef, lamb's
> tongue, lard, wood chips, roofing tar..."
>
> ;-)
>
> On Fri, Mar 12, 2010 at 9:55 AM, McLauchlan, Kevin
> <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
>> In the list of issues/bugs that are not being fixed for the current
>> release, we say "To be addressed in a future release".
>>
>> Some customer has decided that "To be addressed in a future release"
>> means "...an explicit prmise that the issue is to be fixed exactly how I
>> want it".
>>
>> Please tell me what you believe is meant by "to address something".
>
> --
> Bill Swallow
>
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>
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--
Tony Chung: Creative Communications
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Follow-Ups:

References:
Address this. . .: From: McLauchlan, Kevin
Re: Address this. . .: From: Bill Swallow

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