Re: A Word autonumbering/PDF problem

[Keith Hood <klhra -at- yahoo -dot- com>]

Is she using the same version of Word? Or did she recently switch from Word 2003 to Word 2007? Or change OS from XP to Vista?


--- On Thu, 3/18/10, Traci Pearson <Traci -at- PearsonTechComm -dot- com> wrote:

> From: Traci Pearson <Traci -at- PearsonTechComm -dot- com>
> Subject: A Word autonumbering/PDF problem
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Cc: "Katja Stokley" <katja -at- brokenclay -dot- org>
> Date: Thursday, March 18, 2010, 2:46 PM
> Hi all,
> A friend of mine has a problem when converting 
> Word documents to PDFs. Everything used to work 
> smoothly, but now some of the PDF bookmarks don't 
> contain the autonumbering (just the heading text).
> 
> If anyone can help her, she'd really appreciate it!
> 
> Here's what she wrote:
> 
> The Word documents have autonumbered headings 
> (using the appropriate headline styles).
> 
> Before:
> All documents were converted to PDF, with 
> Preferences set to turn Word heading levels 1-9 
> into PDF bookmarks. Bookmarks looked like "2.1 
> Heading Text", and "3.1.4 Heading Text", as expected.
> 
> Now:
> All documents are converted to PDF, with 
> Preferences set to turn Word heading levels 1-9 
> into PDF bookmarks. Most of the document 
> bookmarks are fine, just as they were before. For 
> several of the documents, the bookmarks now omit 
> the number, and just say "Heading Text". The 
> bookmarks are still at the correct levels (ie, a 
> level 3 Word heading becomes a level 3 PDF 
> bookmark). The document author did not change the 
> heading styles in Word. The numbers still appear 
> in the text of the PDF document, just not in the 
> bookmarks. The problem is on a per-document basis 
> - either all the bookmarks in a given document 
> are fine, or all of them are missing the numbers.
> 
> 
> 
> Traci Pearson
> Pearson Technical Communication
> Writing, Editing, Information Design â Printed and
> Electronic
> <mailto:traci -at- pearsontechcomm -dot- com>Traci -at- PearsonTechComm -dot- com
> Web: <http://www.pearsontechcomm.com/>www.PearsonTechComm.com
> Visit me on: 
> <http://twitter.com/PearsonTechComm>Twitter, 
> <http://www.linkedin.com/in/tracipearson>LinkedIn
> (303) 410-9101
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