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Re: Resolved: Technical communicators can create information
Subject:Re: Resolved: Technical communicators can create information From:Richard Mateosian <xrmxrm -at- gmail -dot- com> To:TECHWR-L Digest <TECHWR-L -at- lists -dot- techwr-l -dot- com> Date:Sun, 13 Jun 2010 11:37:17 -0700
>> You should make certain that young tech writers don’t begin to think of themselves as
>> the sources of anything other than effective communication. It is the SME who is to
>> provide the explanation of how to use a product (in his opinion) effectively or what should
>> be done when reaching a screen or a page.
If you take this approach to your job, you'll soon be a commodity.
Tech writers should be full members of the product team. If they sit
in a cube writing procedures someone else tells them to write, if they
cede usability, interaction design, embedded assistance, and user
experience to "SMEs," there will be a hundred others around the world
who will do just as good a job for less than half the price. ...RM
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Richard Mateosian <xrm -at- pacbell -dot- net>
Berkeley, California
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