Re: Resolved: Technical communicators can create information

Subject: Re: Resolved: Technical communicators can create information
From: Richard Mateosian <xrmxrm -at- gmail -dot- com>
To: TECHWR-L Digest <TECHWR-L -at- lists -dot- techwr-l -dot- com>
Date: Sun, 13 Jun 2010 11:37:17 -0700

>> You should make certain that young tech writers don’t begin to think of themselves as
>> the sources of anything other than effective communication. It is the SME who is to
>> provide the explanation of how to use a product (in his opinion) effectively or what should
>> be done when reaching a screen or a page.

If you take this approach to your job, you'll soon be a commodity.

Tech writers should be full members of the product team. If they sit
in a cube writing procedures someone else tells them to write, if they
cede usability, interaction design, embedded assistance, and user
experience to "SMEs," there will be a hundred others around the world
who will do just as good a job for less than half the price. ...RM




--

Richard Mateosian <xrm -at- pacbell -dot- net>
Berkeley, California
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References:
Resolved: Technical communicators can create information: From: Steven Jong

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