Re: Re: Mac vs PC users

[Tony Chung <tonyc -at- tonychung -dot- ca>]

And at the end of the day, the important thing is that users access
the information they need. One of the points in Tom Johnson's blog
post on organizing content as story
(http://idratherbewriting.com/2010/06/29/organizing-content-as-story-organizing-content-17/
-> thanks to Janet Swisher for the Buzz tip) is that far too often our
topic titles are usually worded as solutions, when the user isn't even
sure how to describe their specific problem.

-Tony
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