Flare questions

[Melissa Nelson <melmis36 -at- hotmail -dot- com>]

HI All,
 
First of all, thanks to everyone who answered my earlier questions about Flare and I am excited to report that my company is purchasing Flare, to build our new Knowledge Base. I have a couple more questions for any experienced Flare users.
 
1- If I have never used Flare, but have used Robohelp and Help and Manual and feel pretty comfortable with my expertise in both of those tools, how long do you think I will need to get the hang of Flare? I am trying to budget training time into my project plan. I know there is a learning curve to Flare, but if I was able to quickly pick up H&M and RoboHelp..should I also be able to quickly pick up Flare?
 
2- What types of training did you use to learn Flare? Any experience with the training that MadCap offers?
 
2- Does anyone have experience with the MadCap support and their maintenance plans? Is it worth paying the extra money for the unlimited inquiries feature? It is an extra $449 to get the unlimited inquiries? Both plans have unlimited email support..how are they at answering emails?
 
3- How would you rate Flare's ability to convert Word Docs into Online Help as compared to RoboHelp and H&M?
 
 
 
Any help, would be greatly appreciated.
 
 
Thanks again for all the earlier suggestions! 
 
Melissa 		 	   		  
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