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-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Dan Goldstein
Sent: Monday, September 20, 2010 11:54 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Do manuals have to be boring?
Great presentation. Does this pre- or post-date Scott's "Embedded User
Assistance for Web-based Applications"? I've forwarded that one on to
numerous colleagues.
-----Original Message-----
From: Paul Hanson
Sent: Friday, August 27, 2010 5:06 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Do manuals have to be boring?
With embedded UA, the user probably doesn't even know they are getting
the help they need.
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