RE: Do manuals have to be boring?

Subject: RE: Do manuals have to be boring?
From: Paul Hanson <phanson -at- Quintrex -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 20 Sep 2010 12:14:37 -0500

This is a list of all his presentations: http://www.clickstart.net/?page_id=8

Paul

-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Dan Goldstein
Sent: Monday, September 20, 2010 11:54 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Do manuals have to be boring?

Great presentation. Does this pre- or post-date Scott's "Embedded User
Assistance for Web-based Applications"? I've forwarded that one on to
numerous colleagues.


-----Original Message-----
From: Paul Hanson
Sent: Friday, August 27, 2010 5:06 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Do manuals have to be boring?

Honestly, I haven't thought of a manual as a "separate" thing since I
was at Scott DeLoach's presentation at WinWriters 2007
(http://www.clickstart.net/presentations/embeddedua_writersua07.pdf)

With embedded UA, the user probably doesn't even know they are getting
the help they need.




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References:
RE: Do manuals have to be boring?: From: Dan Goldstein

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