Re: Google search synonyms best practices

[Suzette Leeming <suzette -dot- leeming -at- gmail -dot- com>]

I don't know what others do, but I would never include a misspelling in our
knowledgebase synonyms on the off-chance that someone doesn't know how to
spell something.

Suzette Leeming

On Wed, Jan 5, 2011 at 9:31 AM, John Posada <jposada99 -at- gmail -dot- com> wrote:

> Hi, guys...as we look for more ways to tweek our knowledgebase, we're
> looking at search synonyms.
>
> Are there any best practices in the area of whether we should be
> populating our synonyms with misspellings?
>
> For instance, should we be defining items such as "accont > account"
>
> I don't think so, but I'd like opinions from those who know something
> about this.
>
> Thanks
>
> --
> John Posada
> http://jposada.zenfolio.com/
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