Re: need advice - writing wiki Help for web app

[Gene Kim-Eng <techwr -at- genek -dot- com>]

Ultimately, I see screenshots going away again here, to be replaced by
instructional popups that appear in the actual software UI.  We've
already eliminated them from the hardware UI, which steps through
processes and offers the users choices or displays text strings to
tell them what data to enter into the touchscreen dialogs when needed,
 Think ATM kiosk for an operational model.

"Pure text" instructions are pretty much extinct here.

Gene Kim-Eng


On Tue, Feb 1, 2011 at 3:09 PM, kafkascampi
> I'll weigh in to say that I've avoided screenshots in help, unless they are
> absolutely necessary/demonstrate a point far better than pure text.
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