Re: Coaching less experienced folks on asking good questions

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

They both have the same objective, which is to help the uninitiated avoid asking 
questions that will be considered "stupid" by people who are less likely to be 
helpful if those kinds of questions are asked of them.

If I'm coaching less experienced "apprentice" types of colleagues or 
subordinates, I encourage them to ask lots of questions, including questions 
that might be considered "stupid."  But until they develop the experience and 
knowledge to be able to recognize those potentially problematic questions, I 
encourage them to direct their questions at me, rather than at the people I want 
to avoud addressing them to.  The responsibility for promoting a "supportive 
team environment" for a new member of your team is you, not the people you're 
trying to train the new team member to be effective at working with.

Gene Kim-Eng



----- Original Message ----- 
From: "Phil" <philstokes03 -at- googlemail -dot- com>
Advice for not asking stupid questions on an open-source help forum (referring 
back to the OP's link here) and advice for not asking questions in a 
professional environment (where all are supposed to be pulling towards the same 
goal) are rather different kettles of fish. Or so it seems to me.

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