TECHWR-L Premium Jobs, Events, and Announcements

[TECHWR-L Listowner <admin -at- techwr-l -dot- com>]

                             Posted on
                      Saturday, July 09, 2011
     ________________________________________________________

                       TECHWR-L Premium Ads
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In this posting, look for the following ...

   Announcing a new release of MadCap Feedback Server
   Graphic Artist, Illustrator or Cartoonist Wanted
   TechWhirl IT Support Wanted

and at the end you'll find the concluding administrivia with
information about these ads and how to place your own.

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Your documentation should not be a one-way conversation.

MadCap Software is excited to announce a new release of
MadCap Feedback Server.  MadCap Feedback Server 4 is a
powerful reporting tool that allows content publishers to
monitor, analyze and improve their content based on user
feedback and detailed statistical reporting.

Feedback's Web 2.0 enabled features-such as blog-style
comments and topic rating--capture readers' insights and
opinions on web-based and desktop knowledge bases, online
Help systems, intranets and more. Feedback also provides
usage statistics and reports, such users' search terms,
search results, and more importantly, which users' search
terms are not providing relevant results.

MadCap Feedback 4 now includes:

Custom Email Settings

Now customize which email notifications, such as when a
topic is rated by a user or when no search results appear
for a given search, are sent to users (administrators)
within your organization.  In addition, email notification
options can now be set per administrator rather than per
project.

Statistical Email Notifications

Get daily, weekly and monthly email summary reports for
various statistics including Topic Views, Search Results,
CSH Calls, Browser and Operating Stats, Comments and the
number of Active Users.  You can also use filters to specify
the time frame the manifest should cover.

Streamlined Commenting Workflow

Administrators and end users can now reply to comments
directly from the email notifications, allowing for a faster, streamli
ned commenting workflow.  When administrators use this
email feature to reply to new comments, not only is a reply
created, but the original comment is also approved.

Comment Management

Comments can now be edited or hidden (but not deleted) by
administrators after a specified date.  You might use this
feature, for example, if you frequently make updates to your
output and all comments associated with the previous version
therefore become outdated.

Other New Usability Enhancements

-Edit User Feedback Comments Using Feedback Explorer

-Topic Title Views on all Charts, Notifications, Comments
 and Grid Views

-OS and Browser Statistics Tracked Independently from the
 Topic Views
-End User Subscription Management via Web Page

-Ability to Disable End User Notification Options in the
Flare Skin

-Printable grid views

For more information on MadCap Feedback, visit:

http://www.madcapsoftware.com/products/feedback/

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TechWhirl is looking for a person to help manage email discussion
group and website server

        Areas of expertise required: Ubuntu Linux, Mailman, postfix,
procmail & Monharc
        Ideal: knowledge and understanding of WordpressBuddypress or
open source knowledge base software

        Main Activities:
                1. Maintenance and monitoring of system

                2. Administration of email list discussion group

                3. Planning and execution of email discussion group
and online forums integration (Buddypress)

                4. Development of new discussion group archives or
knowledge base


        Interested?  Please send us a note on our Contact Us Page
referencing which area is of interest:
http://www.techwhirl.com/contact

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        TechWhirl Magazine is looking to add some graphic artists
illustrators or cartoonists to our Special Writers Unit.  We would
like to support all new and classic content with original graphics.

Interested?  Please send us a note on our Contact Us Page referencing
which area is of interest | http://www.techwhirl.com/contact

##################################################################


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