RE: Tips on how to talk to SMEs

Subject: RE: Tips on how to talk to SMEs
From: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
To: "'M -dot- Vina-Baltsas -at- mindray -dot- com'" <M -dot- Vina-Baltsas -at- mindray -dot- com>
Date: Wed, 13 Jul 2011 14:16:51 +0000

Indeed it does.

From: M -dot- Vina-Baltsas -at- mindray -dot- com [mailto:M -dot- Vina-Baltsas -at- mindray -dot- com]
Sent: Wednesday, July 13, 2011 9:29 AM
To: Cardimon, Craig
Cc: 'Kerstin Peterson'; 'techwr-l -at- lists -dot- techwr-l -dot- com'; techwr-l-bounces+m -dot- vina-baltsas=mindray -dot- com -at- lists -dot- techwr-l -dot- com
Subject: RE: Tips on how to talk to SMEs


Yes, but they the baby grows up and ships. That's when the fun begins. ;-)


________________________________________________________________

Michelle Viña-Baltsas
Senior Technical Writer


Tel: 201-995-8350
m -dot- vina-baltsas -at- mindray -dot- com

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"Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
Sent by: techwr-l-bounces+m -dot- vina-baltsas=mindray -dot- com -at- lists -dot- techwr-l -dot- com

07/13/2011 09:26 AM

To

'Kerstin Peterson' <kerstin -dot- peterson -at- gmail -dot- com>, "'techwr-l -at- lists -dot- techwr-l -dot- com'" <techwr-l -at- lists -dot- techwr-l -dot- com>

cc

Subject

RE: Tips on how to talk to SMEs







It is their baby. We always think our own baby is cute and adorable.

-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Kerstin Peterson
Sent: Wednesday, July 13, 2011 9:14 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Tips on how to talk to SMEs

I think the point here that is not quite being made is that the SME
(assuming it is the engineer that developed the product, which is sometimes
not true) feels that the product is easy to understand, because s/he does.



On Wed, Jul 13, 2011 at 9:08 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com>wrote:

> I would also tend to disagree with it. It makes for discussion, though,
> does it not?
>
> -----Original Message-----
> From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:
> techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Dan
> Goldstein
> Sent: Wednesday, July 13, 2011 9:04 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Tips on how to talk to SMEs
>
> I respectfully disagree with:
>
> "The SME assumes that the project was programmed in a way that everyone
> should be able to understand it without documentation, since no one
> looks at it anyway."
>
> Those two generalizations about SMEs are often false, and they're also
> contradictory. I would never project those attitudes onto an SME prior
> to discussing the work.
>
>
> -----Original Message-----
> From: Craig Cardimon
> Sent: Wednesday, July 13, 2011 8:20 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Tips on how to talk to SMEs
>
> These suggestions might help:
>
> http://morespecifically.wordpress.com/2011/07/13/play-nice-with-an-sme/
>
>
>
>
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References:
RE: Tips on how to talk to SMEs: From: Cardimon, Craig
RE: Tips on how to talk to SMEs: From: M . Vina-Baltsas

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