Re: Tips on how to talk to SMEs

[Kerstin Peterson <kerstin -dot- peterson -at- gmail -dot- com>]

Some SMEs are engineers who have written code for a single feature. Some
have designed the company's UI and have inside-out knowledge of the product.

Others might be project managers to whom the product is but a spreadsheet.
Information is key....and don't be afraid to ask questions, join co-worker
groups in the cafeteria, and, yes, provide bribes.

My experience is that a bowl full of chocolate works wonders; in fact, I've
stationed said bowl inside an office doorway and grabbed and pulled "SME"
wrists as they reach into it......

K




On Wed, Jul 13, 2011 at 10:12 AM, Bill Swallow <techcommdood -at- gmail -dot- com>wrote:

> Don't get me started on bribes... ;)
>
> On Wed, Jul 13, 2011 at 9:57 AM, Stephen Arrants
> <steve -at- mbfbioscience -dot- com> wrote:
> > I like Bill Swallow's tips. The original tips were...somewhat
> > patronizing and, well, the only thing missing was a tip about brownies.
> > But I'm just an old curmudgeon.
>
> --
> Bill Swallow
>
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-- 
Kerstin Day Peterson
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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