Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing)

["Weissman, Jessica" <WeissmanJ -at- abacustech -dot- com>]

This requirement can be met by any HAT that can output to a screen-viewable PDF with a live Toc that lists all topics.  I created such a PDF as one of the output formats for an API doc in my last job.  We used Help & Manual. 

- Jessica

On Aug 3, 2011, at 4:22 PM, "Ruth Sessions" <ruthsessions03051 -at- yahoo -dot- com> wrote:

> Robert:
> 
> Actually, I've received complaints from some technical customers (for SDKs)
> about being forced to click with the mouse too often in Help files.
> 
> One such techie suggested we use a continuous scrolling approach. I'm not sure
> if everyone would like it this solution for reference Help, but it fulfills his request:
> Put all APIs in a single topic and link from the contents to a subheading for each API. 
> The customer can then click OR scroll to select a particular API.
> 
> Or some HATs might have features to arrange the APIs that way even after you put
> each in its own topic. Ideally, the option should be available. 
> 
> Do you think such a result could be achieved using RoboHelp, AuthorIT, or another
> HAT you have experience with?
> 
> Ruth
>  
> ------------------------------------------------------------
> Ruth Sessions
> 603/886-7355
> 
> 
> ________________________________
> From: Ed Marsh <lists -at- edmarsh -dot- com>
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Sent: Wednesday, August 3, 2011 9:20 AM
> Subject: Re: Hiding things (was RE: Optimizing OnlineHelp for Mobile Viewing)
> 
>   
> 
> Are you talking about a drop-down *menu*, or a drop-down *list*?
> 
> 
> -=Ed. 
> 
> On Tue, 2 Aug 2011 08:16:17 -0700, Robert Lauriston wrote: 
> 
>> 
> Drop-downs make sense in a dialog box or data entry where if you
>> 
> exposed all the enums for all the fields they wouldn't fit it in the
>> 
> form.
>> 
>> They make no sense to me for related topics or "see also" in
> online
>> help. Why make me click on something instead of just letting me
> skim?
>> As a user, when I come across that sort of thing, I'm annoyed.
>> 
> Flare's help is full of that stuff, providing a useful negative
>> 
> example of their pointless features.
>> 
>> If I didn't read fast and
> navigate mostly from the keyboard I might
>> not be so annoyed by a help
> system constantly making me reach for the
>> mouse.
> 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> 
> Create and publish documentation through multiple channels with Doc-To-Help.
> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
> 
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> Choose your authoring formats and get any output you may need. Try
> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
> http://www.doctohelp.com
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Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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