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I expect what he means is to sit down in front of the application, and actually perform every procedure in the manual to make sure that the content is complete, up to date, and accurate.
Because often, its not.
-----Original Message-----
From: techwr-l-bounces+lynne -dot- wright=tiburoninc -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lynne -dot- wright=tiburoninc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Porrello, Leonard
Sent: Tuesday, December 06, 2011 11:31 AM
To: 'Gene Kim-Eng'; Lauren
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Testing documentation; was, Job listings with demand for salary requirments
Hi Gene,
When you say "test" documentation, I can tell that you are an engineer at heart. In the context of reviewing a potential customer's docs, the "test" idea intrigues me. What exactly do you mean? Would you tell a prospect that you have to "test" their existing docs?
Thanks.
Leonard
-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Gene Kim-Eng
When I was contracting, if the client had an existing effort they wanted me to start with, I charged extra to review and test the existing content.
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Create and publish documentation through multiple channels with Doc-To-Help.
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