Re: what doc formats do READERs want ?

[Tim -dot- Slager -at- aciworldwide -dot- com]

And a link from the context-sensitive help topic to a wiki page where 
users can post commentary, questions, and answers about the particular 
help topic or application window/page. (I haven't seen this, but I'd like 
to.)

Tim Slager




From:
Gene Kim-Eng <techwr -at- genek -dot- com>
To:
dana -at- campbellsci -dot- com
Cc:
techwr-l -at- lists -dot- techwr-l -dot- com
Date:
12/13/2011 11:28 AM
Subject:
Re: what doc formats do READERs want ?
Sent by:
techwr-l-bounces+tim -dot- slager=aciworldwide -dot- com -at- lists -dot- techwr-l -dot- com



As a user, I prefer the giant PDF for download and local use, but it's
murder trying to read one online.

In my best of all possible worlds, there would be a
context-sensitive/searchable OLH/HTML/e-reader/whatever version for online
use with a link that says "To download as PDF click here."

Gene Kim-Eng


On Tue, Dec 13, 2011 at 8:10 AM, Dana Worley (MVP/JB)
<dana -at- campbellsci -dot- com>wrote:

> Who says we don't want giant PDFs? :-P
>
> Really, it depends upon the type of document. Help file for an
> application? No, I don't want a PDF, I want a well-designed, context
> sensitive help file. A complete reference manual for a product? If it's 
a
> large document, I LOVE having it in PDF format -- very easy to navigate,
> search, and scan.
>
> It's all about choosing the "right tool for the job", but without any 
idea
> of what the job is, I don't think the tool can be recommended.
>
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Create and publish documentation through multiple channels with Doc-To-Help.
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