Re: what doc formats do READERs want ?

[Tony Chung <tonyc -at- tonychung -dot- ca>]

I disagree. Steve Jobs made a living telling the customers what they
want. Of course, he also backed it up with a lot of research.

So, try to get first hand experience job shadowing the people who use
your material, and work out a solution that will help them to do their
jobs more easily. The public doesn't know what they need, and we can't
produce formats in a vacuum.

And PS: Everyone--trim the quoted portion of your emails. The Techwr-L
footer appeared three times in this message.

Thanks,

-Tony



On 2011-12-13, at 12:04 PM, Ruth Sessions <ruthsessions03051 -at- yahoo -dot- com> wrote:

>
>
> Monique:
>
> In general, I would say ask your customers what they want.
>
> It makes more sense to give your customers what they want than
> to push some other format on them.
>
> Ruth
>
> ------------------------------------------------------------
> Ruth Sessions
> 603/886-7355
> 603/809-3054
>
>
>
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