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handling queries from the market (was: Laptop for personal use?)
Subject:handling queries from the market (was: Laptop for personal use?) From:Milan Davidović <milan -dot- lists -at- gmail -dot- com> To:wanda <wetcoastwriter -at- me -dot- com> Date:Mon, 30 Jan 2012 11:42:25 -0500
Wanda -- have you seen, or heard second-hand, how a company handles
such things when they get them? If so, can you give us insight into
the process of receiving and processing the information? Thanks...
On Mon, Jan 30, 2012 at 11:24 AM, wanda <wetcoastwriter -at- me -dot- com> wrote:
> When you're thinking of buying something like this where you know there are social and political reasons for being concerned, you can write up an email template and send it to the various companies you're considering buying from. You can ask them pertinent questions about their business practices and tell them that these are an important part of your decision making process. Even if you don't get the information you want, it informs the companies that these are important issues for consumers. It's like the complaint letters, they know that for each one they get there are thousands of people who feel the same way.
>
> wanda
> wetcoastwriter -at- me -dot- com
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