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They want it in a handy format (PDF and Word) so they can print it, toss it in their laptop case, stick post-its on it, highlight it with markers, and give impromptu presentations as needed. I maintain separate TOCs. I used to provide WebHelp, but no one ever asked for it, so I just do PDF now.
-----Original Message-----
From: McLauchlan, Kevin [mailto:Kevin -dot- McLauchlan -at- safenet-inc -dot- com]
Sent: mardi 7 février 2012 12:01
To: Cardimon, Craig; 'Julie Stickler'; 'techwr-l -at- lists -dot- techwr-l -dot- com'
Cc: McLauchlan, Kevin
Subject: RE: RoboHelp 9 vs. Flare 7
Do they want it as a handy review format, or do they want to use it/ give it to people who will use it?
If the latter, what prep - beyond creating and organizing a help system - did you invest in order to have a help system come out as a useful Word document? For example, are you maintaining two (or more) separate ToCs? Did you arrange ToCs substantially differently for the different outputs? Do you have to do any "cleanup" of the Word-ish output, before distributing it?
I used to. I stopped providing any output that wasn't WebHelp. But a few people have begun pestering for a PDF version again. So I'm almost ready to scope out how much work I'll need to do to make that happen. Almost.
(I, too, stopped using RH about the time Flare became available. I mostly have not regretted leaving RH but, in hindsight, I might have looked more diligently for another HAT to land in.)
> -----Original Message-----
> From: Cardimon, Craig
> Sent: February-07-12 10:27 AM
> To: 'Julie Stickler'; 'techwr-l -at- lists -dot- techwr-l -dot- com'
> Subject: RE: RoboHelp 9 vs. Flare 7
>
> I last used RH in 2006, so my judgment on that might be a bit old. The
> different lies in multiple outputs. Around my work, someone always
> wants it in Word. Flare does it. RH was recalcicrant.
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