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Subject:Re: Bloated Docs: Identifying What's Useful From:Gregory P Sweet <gps03 -at- health -dot- state -dot- ny -dot- us> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 24 Feb 2012 12:16:15 -0500
Doughty,
Just a thought on reaching your not-local customers, you could use
something like WebEx Beta https://meetings.webex.com/collabs/auth to meet
with them in real time and observe how they are using the software. The new
WebEx product are kind of a hybrid between Facebook and WebEx that allow
for easy sharing of asynchronous material and synchronous meetings. You can
record your observations and take notes in the meeting as well.
Conceptually, I would use it event with local folks.
Cheers!
-Greg
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