Re: Real World Advantages of Office / Word 2007 and Windows 7

["William Sherman" <bsherman77 -at- embarqmail -dot- com>]

Not harsh, but you misread.

The systems operation manual (software) was done by the software engineers 
and the tech writers had no part of it. It was the software engineers 
finding their issues 2 days before, not the TWs, because they would wait 
until the last week to insert the changes.  The tech writers did the theory 
of operation manuals, the maintenance manuals, RPSTLs, training manuals, and 
a host of other manuals, averaging 1900 pages per delivery.  They also had 
only limited hands on the equipment, even on that stuff, which annoyed the 
heck out of me, due to union rules, lab schedules, test schedules, 
development schedules, and so on.  Documents were usually written from what 
could be found from engineering drawings, assembly drawings, manufacturing 
processes, customer reviews, requirements documents, and contract 
specifications.  Whenever I was asked how accurate it was, I'd tell them 
only as much as you allowed me to be. We usually had 6 months on each 
delivery and weren't just formatting.

The formatting discussed previously was to bail the SE out in their 2 day 
panic in the one manual they claimed and had made a total outhouse of.





----- Original Message ----- 
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
To: "William Sherman" <bsherman77 -at- embarqmail -dot- com>; 
<techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Tuesday, May 08, 2012 11:17 PM
Subject: RE: Real World Advantages of Office / Word 2007 and Windows 7


William Sherman wrote: