TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
TechWhirl: Technical Communication Recap for June 15, 2012
Subject:TechWhirl: Technical Communication Recap for June 15, 2012 From:TechWhirl Admin <admin -at- techwhirl -dot- com> To:Techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 15 Jun 2012 11:42:22 -0400
*This week’s update on technical communication and the TechWhirl community
is supported by Platinum sponsor Adobe & RoboHelp 9 <http://goo.gl/mWtcM> | http://adobe.ly/Ay5bVC*
I have begun to wonder recently if it’s time for folks in the technical
communications world to let go of a long and commonly held belief that
technical writers and subject matter experts (SMEs) are mutually exclusive
and always adversarial. I admit I often resort to jabs at this somewhat
nebulous group of people who often appear contrarian in a very Dilbert sort
of way. But I think it’s a stereotype that not only has outlived its
usefulness but also holds professionals back in pursuing an active role in
the top echelons of a business organization.
One of several recent threads on the email discussion
list<http://www.techwr-l.com/archives/1206/index.html#.T9tWfrVDxXo>highlighted
this for me. Kevin McLaughlin’s “The magic tool that everyone
can use without stepping on toes” is somewhat tangential to the question of
what makes a SME, but it did make me realize that as collaboration becomes
more of the corporate norm, and cloud tools actually make this easier, that
a totally separation between SME and technical communicator is a
counterproductive notion. During the course of my career I have become a
SME on a number of different areas (other than communications, mind you),
because of my role as the technical communicator on the project.
It’s a matter of debate as to whether becoming a SME as a result of the
projects you participate in is actually a good idea. Once you know the
product, how it functions, or how it’s supposed to be used, can you really
stand in the user’s shoes effectively? On the other hand, understanding
the role every stakeholder has in product development and delivery presents
strategic opportunities that should not be ignored.
Please feel free to share your own experiences on the SME or not-to-be-SME
issue, or any other technical communication topic: drop us a note via a
comment on this post, or a direct email, or start a new thread on the email
discussion list <http://www.techwr-l.com/rules-expectations.html>.
Enjoy your weekend!
-The gang at TechWhirl
In Case You Missed it: This Week @ TechWhirl
- Tech Writer This Week for June 14, by Craig Cardimon | http://bit.ly/MtkwCi
- 7 E-Z Steps to Tech Comm Success… and Losing your Job and your Family,
by Jacquie Samuels | http://bit.ly/NwPsUk
- Technical Communication Poll: Mastering Critical Thinking Skills | http://bit.ly/Lxg2de
- The STC Certification Program: Revisiting the Debate | http://bit.ly/LsVtys
- MadCap Software Announces MadWorld 2013 | http://bit.ly/NnaLZB
- RenderX Introduces CloudFormatting Services | http://bit.ly/L7xJCw
- De Anza College Technical Writing Program Closes Down| http://bit.ly/N9GYn7
- MindTouch Announces Integration With Salesforce.com Help Desk to
Improve Customer Experience | http://bit.ly/LR7vm0
- GrapeCity Acquires ComponentOne, Maker of Doc-to-Help and Developer
Tools | http://bit.ly/N4QHuV
- Lexalytics Announces New Version of Salience Text Analytics Engine | http://bit.ly/KYiJH5
- IBM Enhances CLM (Collaborative Lifecycle Management) Solutions | http://bit.ly/MVC2lJ
Social Media and the Chance to Follow TechWhirl:
- Our Google Plus Page – what’s happening behind the scenes | http://goo.gl/SO0R4
- Will you be our Friend? Please, you know you want to click | http://goo.gl/tDrW7
- Want all this TechWhirl goodness a few characters @ a time | http://goo.gl/itjDg
- Updates from TechWhirl delivered to your email in box | http://bit.ly/tjshxU
- Or, try our RSS feed (great on Flipboard) | http://goo.gl/msLzu
SPONSOR-Luv
We want to send a very special “thank you” to our sponsors for their
support.
TechWhirl.com
Online Magazine and Discussions for Today's Tech Writer
Follow TechWhirl on
Twitter: @TechWriterToday
Facebook: facebook.com/techwriterlist
Google+: plus.ly/TechWhirl
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.
Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.