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Subject:RE: Screencaps not faithful [solved] From:"McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> To:yehoshua paul <yehoshua -dot- p -at- technicalwriting -dot- com>, Gene Kim-Eng <techwr -at- genek -dot- com> Date:Thu, 28 Jun 2012 08:24:29 -0400
Ferocious moiré at any distance that I tried. Made the subtleties non-obvious.
But anyway, as I mentioned in my other post today, it seems to have cleared up with a driver update from nVidia.
Thanks to all who suggested that.
I now await - with trepidation - the thud of the other shoe (what's going to break now that I've updated video driver).
:)
From: ysp10182 -at- gmail -dot- com [mailto:ysp10182 -at- gmail -dot- com] On Behalf Of yehoshua paul
Sent: June-27-12 6:04 PM
To: Gene Kim-Eng
Cc: Monique Semp; McLauchlan, Kevin; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Screencaps not faithful
'There are still some instances where a camera comes in handy...
Why not do just that? Use your cellphone to take an actual picture of the screen and e-mail it to the engineer.
Yehoshua Paul
On Thu, Jun 28, 2012 at 12:59 AM, Gene Kim-Eng <techwr -at- genek -dot- com<mailto:techwr -at- genek -dot- com>> wrote:
That might not do it either. My remote logins rarely are a perfect match
for the host computer because the different stations use different display
drivers.
There are still some instances where a camera comes in handy...
Gene Kim-Eng
On Wed, Jun 27, 2012 at 2:27 PM, Monique Semp <monique -dot- semp -at- earthlink -dot- net<mailto:monique -dot- semp -at- earthlink -dot- net>>wrote:
> And a work-around for showing the engineer (aside from him/her simply
> loading the page in the different browsers and taking a look him/herself)
> would be to share your screen.
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