TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> The reason I ask is that I've been on Bronze Maintenance since version
> 1.dot.something, but now a manager here wants to drop the maintenance
> renewal.
>
<snip>
>
> From my perspective, I've always thought of Bronze Maintenance as
> "yearly major update, plus insurance for 50 bucks less than yearly
> major update without insurance."
>
> At any rate, due to the alacrity with which I download and install new
> major versions, I've never been in a position to notice what happens to
> support for the version I just left behind.
So, does this manager want to stop upgrading too? Because from what you say, dropping the maintenance agreement will cost more money, assuming you continue upgrading.
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-903-6372
------
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.
Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.