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Subject:RE: "Click-and-drag" or just "drag" -- ? From:"Dan Goldstein" <DGoldstein -at- riveraintech -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 24 Oct 2012 11:33:18 -0400
Most Israelis are pretty tech-savvy. Are your users at Rambam doctors or
bureaucrats?
-----Original Message-----
From: Debbie Hemstreet
Sent: Wednesday, October 24, 2012 2:32 AM
To: Techwr-l (techwr-l -at- lists -dot- techwr-l -dot- com)
Subject: RE: "Click-and-drag" or just "drag" -- ?
Doesn't really matter what the rules say, what do your USERS understand?
I have been aghast to discover that even if I EXPLAIN it in detail to
some of my colleagues, they cannot figure out how to click on a file in
an Outlook attachment and then drag it into another directory, or, if an
attached Outlook message (*.msg), they cannot drag it into their Drafts
folder.
I've tried everything, detailed instructions - showing them myself - in
the end, I have to do it for them! AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
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