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Yep...as always it comes down to knowing your audience. No point in arguing against screen captures if you know your audience needs them and uses them.
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> In my mumble-mumble years documenting software, the primary value of screen captures has been as signposts to reassure users that they and the documentation are still in synch. Screen captures let users know that they are on the same path as the guide and have not missed a step or been led astray.
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> Jim Shaeffer
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STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.
