Re: Screen Captures

[Debra Crum <dl-crum -at- cfl -dot- rr -dot- com>]

Becky,

The example didn't come through. Would you mind emailing it to me? I've
been following this discussion with great interest. My users are diverse.
Some are engineers, some are high-level technicians, some are field
personnel. I need to make sure I am meeting the needs of the
less-technically savvy users without annoying the ones on the other end of
the spectrum.

Thanks!

Debbi


On Fri, Feb 15, 2013 at 9:20 AM, <Becky -dot- Scott -at- dart -dot- biz> wrote:

> I agree that large screen captures which expand the doc can be annoying.
> But no screen capture at all sometimes leaves people feeling lost.
>
> I have used a happy medium that my clients seem to like ... small screen
> shots with relevant fields circled. I divide the page into two columns and
> put text in one column and accompanying screen shots in the other. That
> way people can read uninterrupted text if they want, or they can scan the
> screen shots to see what to look for. This makes the screen shots pretty
> small but since people are generally looking at the screen when they read
> the doc, they don't really need a large version.
>
> One of my clients, which serves state government accounts, adopted this as
> their standard layout style.
>
>
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