RE: Purpose of Tech Comms today

["Jack DeLand" <jackdeland -at- comcast -dot- net>]

Well, jeepers - visit Mark Baker's site. He has done a lot of thinking on
this. http://everypageispageone.com/

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |
www.linkedin.com/in/jackdeland

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Namely... given that the new paradigm for finding information is a sort of
random searching on the Web, my question is really this:  "How do we
re-fashion our technical communications to match the user's behavior and/or
mental model when randomly searching on the Web?"  (To match their
*experience*, in other words.)

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