RE: Numbered versus unnumbered heads in very technical reference guides

["Porrello, Leonard" <lporrello -at- illumina -dot- com>]

Before you could formulate an argument, you'd have to answer at least the following questions:
Online Help, online PDF, or printed book?
How do/would the numbers help the user?
Is there any way in which the numbers detract from the user experience?
Is there another, less intimidating way to do what the numbers do (granted that they do confer some benefit)?
Are the numbers required by contract?

-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Matt Gras
Sent: Monday, June 17, 2013 1:38 PM
To: tech2wr-l
Subject: Numbered versus unnumbered heads in very technical reference guides

I'm seeking to present arguments for and against using numbered heads in reference guides (and related documentation). The material is very dense and very technical, and the audience includes both experienced and inexperienced users. 


Your thoughts are very much appreciated. 


Regards,
Matt 

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