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Sounds like a user survey would be useful, then. Until you have that data,
the reviewer comments are subjective and meaningless.
On Tue, Sep 3, 2013 at 11:20 AM, Nancy Allison <maker -at- verizon -dot- net> wrote:
> Thanks, everyone.
>
> Since my client does not do usability testing, I don't know what
> percentage looks at the doc online and which prints it out. If they
> print it, do they print the whole thing and bind it, or do they just
> print sections as necessary?
>
> No idea!
>
> So, I get flack from reviewers, but they aren't the main audience. And
> I don't know what the main audience does . . . . I'd be willing to bet
> that they don't print the whole thing, though. Then, the blank page may
> be confusing in just a chunk of printed text and online. But I don't
> know for sure.
>
> That's why I'm wondering if anyone else has tested these waters!
>
> --Nancy
>
>
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