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Subject:Re: Chapters must start on recto page??? From:Nancy Allison <maker -at- verizon -dot- net> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Tue, 03 Sep 2013 10:53:35 -0500 (CDT)
Alas, surveys we have sent out got zero response.
I'm tempted to redo one small document, with a small user base -- and
with the approval of the Product Manager, needless to say -- and see if
anybody screams or even notices.
I think it may be one of those standards of art that are invisible to
the end user and may make no practical difference.
--Nancy
On 09/03/13, Bill Swallow<techcommdood -at- gmail -dot- com> wrote:
Sounds like a user survey would be useful, then. Until you have that
data, the reviewer comments are subjective and meaningless.
On Tue, Sep 3, 2013 at 11:20 AM, Nancy Allison <[1]maker -at- verizon -dot- net>
wrote:
Thanks, everyone.
Since my client does not do usability testing, I don't know what
percentage looks at the doc online and which prints it out. If
they
print it, do they print the whole thing and bind it, or do they
just
print sections as necessary?
No idea!
So, I get flack from reviewers, but they aren't the main
audience. And
I don't know what the main audience does . . . . I'd be willing
to bet
that they don't print the whole thing, though. Then, the blank
page may
be confusing in just a chunk of printed text and online. But I
don't
know for sure.
That's why I'm wondering if anyone else has tested these waters!
--Nancy
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