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Re: Best places to put topics when they're needed twice
Subject:Re: Best places to put topics when they're needed twice From:Gene Kim-Eng <techwr -at- genek -dot- com> To:Editor in Chief <editorialstandards -at- gmail -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com >> TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Sun, 03 Nov 2013 11:47:28 -0800
Speaking as user/customer, it ticks me off to no end when a step in the
middle of a procedure sends me off to somewhere else to do another
procedure that has to be done before I can proceed to the next step in
the procedure I'm trying to accomplish in the first place. And in an
online or electronic document, such a diversion can't even be
rationalized as an attempt to cut down fewer trees. It's just
inconveniencing the user for the sake of reducing work for the writer.
Gene Kim-Eng
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