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Subject:Re: So now we are content engineers? From:Tony Chung <tonyc -at- tonychung -dot- ca> To:Gene Kim-Eng <techwr -at- genek -dot- com> Date:Thu, 7 Nov 2013 09:53:31 -0800
Bob Glushko wrote about "Document Engineering" and I came away
understanding it as "Transaction Engineering".
It's not about content or format, but rather the systems and means to get
the right information into the right hands at the right time. Sounds like
engineering to me.
-T
On Thu, Nov 7, 2013 at 7:06 AM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
>
> These articles represent what I consider a basic flaw in many technical
> writers' priorities: spending too much time on formatting and delivering
> information and not enough time on making sure it's the right information.
>
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