Re: FW: Usability Studies and Manual Organization

[Gene Kim-Eng <techwr -at- genek -dot- com>]

I don't see how adding an appendix would be any less expensive or time 
consuming than creating a new manual.  A revision to add an appendix is 
still an ECO, you still have to scrap existing stocks of printed books 
and you still have to notify your existing installed base of a document 
change and distribute the revised manual to all potentially affected 
installations to avoid potential liabilities from someone using an 
outdated manual.

Gene Kim-Eng
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