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So either all new products are so good that users can figure them out
immediately, or all users are now so technologically savvy they can figure
out everything they need to know by themselves? When did this magical
event occur? Judging by what I see and hear around me at Office Max, I
have to think that glorious day is still some time in the future :-)
On Wed, Feb 26, 2014 at 11:39 AM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> I see it as more as a shifting of emphasis. For a relatively brief time in
> history there was a need to handhold consumers through poorly-thought-out
> products based on new tech. As the tech is getting smarter, that need is
> becoming increasingly unnecessary, But at the same time, the need to
> document what goes on under the hood of that tech is *increasing*. BLS
> projects a continued *growth* in future need to technical writers, not a
> reduction. It is just that those writers are going to need different and
> in many cases more industry-specific qualifications to meet that need.
>
> Gene Kim-Eng
>
>
> On Tue, Feb 25, 2014 at 6:04 PM, Janoff, Steven <Steven -dot- Janoff -at- ga -dot- com
> >wrote:
>
> >
> >
> > So there's no question the field of what needs to be documented has
> shrunk.
> >
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