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A hierarchical page tree (i.e. TOC) is essential for a wiki to be
usable for most types of technical documentation. So is the ability to
restrict control of that tree to trustworthy editors.
That might limit the choices to Confluence and MindTouch. I didn't
find any others when I was researching what was available in early
2012.
A wiki without a page tree might be fine for a knowledge base.
On Fri, Jul 11, 2014 at 7:19 AM, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
> User documentation without a TOC or index is a wiki.
>
> And I don't know about you, but unless I stumble upon the exact title of a
> topic, I tend to have trouble finding what I'm looking for in a wiki... At
> least I've never had much success with finding things in company wikis,
> because they lack organization.
>
> And I see more than enough documentation where when someone says, "this
> needs to be documented" the topic just gets stuck anywhere without any
> thought for how it relates to the rest of the doc and how we as TWs might
> help users find the information via TOC, index, cross-references, etc.
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