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Re: Has technical writing fallen from grace?

Subject: Re: Has technical writing fallen from grace?
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Rick Lippincott <rjl6955 -at- gmail -dot- com>
Date: Mon, 27 Oct 2014 11:07:09 -0700

Yes, there is, but not the same way.

That ubiquitous ATM at your local bank doesn't need an instruction manual for its walk-up users. but the installation and service and the APIs for its UI make for one heck of a big pile of books if they're printed.

My new laptop came packed with a quick reference card, but the service and technical reference guide is 210 pages long.

The simpler technology is for the end user, the more complicated it is under the hood. And somebody still has to tell people how to fix it when it breaks down.

Gene Kim-Eng



On 10/27/2014 10:44 AM, Rick Lippincott wrote:

But when those things become ubiquitous, then there's
no need to write about them any longer.


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References:
Has technical writing fallen from grace?: From: Craig Cardimon
Re: Has technical writing fallen from grace?: From: Robert Lauriston
Re: Has technical writing fallen from grace?: From: Craig Cardimon
Re: Has technical writing fallen from grace?: From: Gene Kim-Eng
Re: Has technical writing fallen from grace?: From: Daniel Friedman
Re: Has technical writing fallen from grace?: From: Gene Kim-Eng
Re: Has technical writing fallen from grace?: From: Rick Lippincott

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