Re: HTML 5 web help versioning

[Hannah Drake <hannah -at- formulatrix -dot- com>]

What we are planning on doing is have the software try to connect to the
Internet, and if it can't then pull the help file locally, so yes installed
software. Any additional thoughts?? Thanks, you have all been very helpful!

On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> The FrameMaker URLs are the links in my first reply. The base URLs use
> the format /<language>/<product>/<version>:
>
> /en_US/FrameMaker/11.0/
>
> /en_US/FrameMaker/10.0/
>
> Local help installed with the product would use the same path, or you
> could drop local help and use only the web version. Or is this an
> installed product at all?
>
> On Wed, Nov 19, 2014 at 9:40 AM, Hannah Drake <hannah -at- formulatrix -dot- com
> <javascript:;>> wrote:
> > Thanks! I've actually never used FrameMaker. We are planning on using new
> > directories currently -- what are the FrameMaker URLs?
> >
> >
> > On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com
> <javascript:;>>
> > wrote:
> >>
> >> The simple way to do it is to have the developers change the directory
> >> for the help files in each version, along the lines of those
> >> FrameMaker URLs.
> >>
> >> Then you don't need to do anything special in Flare, and the versions
> >> can coexist happily on a web site.
> >>
> >> On Wed, Nov 19, 2014 at 9:24 AM, Hannah Drake <hannah -at- formulatrix -dot- com
> <javascript:;>>
> >> wrote:
> >> > Flare
> >> >
> >> >
> >> > On Wednesday, November 19, 2014, Robert Lauriston <
> robert -at- lauriston -dot- com <javascript:;>>
> >> > wrote:
> >> >>
> >> >> Which authoring tool are you using?
> >> >>
> >> >> Standard practice is to put the product and version in the URL, so
> >> >> each release of the product has a unique base URL for the help. For
> >> >> example:
> >> >>
> >> >>
> >> >>
> >> >>
> http://help.adobe.com/en_US/FrameMaker/11.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >> >>
> >> >>
> >> >>
> >> >>
> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >> >>
> >> >> Typically on the web site the latest release has no version, so a URL
> >> >> without a version gets you the latest and greatest:
> >> >>
> >> >>
> >> >>
> >> >>
> http://help.adobe.com/en_US/framemaker/using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >> >>
> >> >> What tool Adobe uses to generate the pop-up version menu in the
> bottom
> >> >> corner I don't know but that's external to the help. Maybe
> >> >> Dreamweaver, Flex, or Cold Fusion.
> >> >>
> >> >> MadCap used to do much the same thing but they seem to have removed
> >> >> the older versions from their site.
> >> >>
> >> >>
> >> >>
> >> >>
> http://webhelp.madcapsoftware.com/flare10/Default.htm#Output/Determining_the_Output_Type.htm
> >> >>
> >> >> On Wed, Nov 19, 2014 at 8:13 AM, Hannah Drake <
> hannah -at- formulatrix -dot- com <javascript:;>>
> >> >> wrote:
> >> >> > Hi all,
> >> >> >
> >> >> > Hope you're having a wonderful Wednesday. I'm wondering what you do
> >> >> > for
> >> >> > products that have online help and different software versions. We
> >> >> > are
> >> >> > thinking we need versions, as in website.com/3.1, and so on, but I
> >> >> > don't
> >> >> > think I've ever seen a release in a URL? How is this done at other
> >> >> > companies?
> >> >> >
> >> >> > The concern is that the users with older products will go find
> online
> >> >> > help
> >> >> > and it will be unhelpful since it's not related to their version,
> if
> >> >> > we
> >> >> > only put the latest up.
>

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