Re: Additional roles for technical writers

Subject: Re: Additional roles for technical writers
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Peter Neilson <neilson -at- windstream -dot- net>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 25 Dec 2014 10:07:56 -0800

Work in a 10-person start-up. Instead of territorial battles, you get people pleading for volunteers to take on tasks with offers to walk you through the processes.

Gene Kim-Eng


On 12/25/2014 3:35 AM, Peter Neilson wrote:

Yeah, "user interface redesign". That one usually involves treading heavily on someone's toes.
Let's see...
- "I'm sorry, but the user interface is the responsibility of the developer." (We won that battle.)
- "Right, it won't do X, but the customer won't WANT to do X." (We lost, but customers rejected the product.)
- "Stop talking to my developers. I'm the manager. All communication goes through ME." (Explicitly contrary to company policy. Manager ousted.)
- "The problem is [the writer] doesn't understand the software. Oh, wait a minute. Yes, she's right. That's a design error."

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Follow-Ups:

References:
Additional roles for technical writers: From: Craig Cardimon
Re: Additional roles for technical writers: From: Mike Starr
Re: Additional roles for technical writers: From: Peter Neilson

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