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KPI should be linked to Roles and Responsibilities, and regular Auditing to
ensure enforcement.
On 14 February 2015 at 06:14, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> My experience has been not very often or very well, unless there are some
> kind of government or customer auditors breathing down the neck of
> management to prove that policies and procedures are being followed.
>
> Gene Kim-Eng
>
>
> On 2/12/2015 3:37 PM, Ellen Gerard wrote:
>
>> Do any of you have any insights to share on how companies ensure their
>> employees are following the policies and procedures we write?
>>
>
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Doc-To-Help: The Quickest Way to Author and Publish Online Help, Policy & Procedure Guides, eBooks, and more using Microsoft Word | http://bit.ly/doctohelp2015