Re: Confluence Usage

[Laura Phillips <laurap -at- pluribusnetworks -dot- com>]

Thanks for that input, Rick. Thatâs exactly what I thought would be the make or break point for using the tool. Since I got pushback that commenting on PDFs was too hard, I donât think that this is the tool for us at this time. 

I will put this in my back pocket for use later when the topic comes up again. 

Thanks everyone, I sure appreciate the feedback. 

Laura




On 7/14/15, 3:31 PM, "Rick Lippincott" <rjl6955 -at- gmail -dot- com> wrote:

>To go back to your original question:
>
>>Since it is collaborative, what is the buy in
>> necessary from the engineering group? Is that crucial to the success or
>> failure of using the tool?
>
>The buy in is significant, and it is critical to the success or failure.
>
>The last place where I worked, we started using Confluence. At first,
>it seemed like a perfect solution, we'd be able to get everyone to be
>able to see each other's comments and the updates could be done
>rapidly.
>
>We never got buy in from the SME's. Many of them whined that they
>couldn't understand how this worked, and the navigation confused them.
>Even those who gave it a try, unfortunately the quality of the
>comments wasn't much improved. Yep, even in Confluence, I was getting
>"This is wrong, fix it" quite a bit. "Can you detail how it needs to
>be fixed?" I'd ask "Oh no, writing it down is your job. Let's have a
>meeting and I'll give you all the details there."
>
>So we gave it up.
>
>--Rick Lippincott
>  "I explain things."

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